Support

Frequently Asked Questions.

Straight answers about Howard, privacy, installation, support, and how everything works.

What is Howard?

Howard is a locally hosted AI assistant that lives inside your home or office on dedicated hardware, not in a cloud data center somewhere. He has his own phone number. You call or text him, and he gets things done.

Howard handles scheduling, communications, travel booking, reminders, administrative work, and more. If it's something you'd normally delegate to a personal assistant, Howard can likely handle it.

No. Howard is not a passive listening device. He responds when contacted through his phone number. He is not sitting in your living room waiting to overhear something.

Privacy & Security

Nowhere. It stays on the hardware installed in your home or office. Howard AI never sees it, never stores it remotely, and it never touches an outside server.

Alexa, Siri, and Google Assistant send your data to corporate cloud servers. Howard runs entirely on hardware inside your building. Your conversations and data never leave your location.

Howard has no cloud presence to attack. Your hardware is local, your data is local, and your security is not dependent on a third-party data center.

Installation & Hardware

We build your Howard unit, schedule an appointment, and a technician comes to your location and handles everything — setup, ethernet connection, testing, and walkthrough.

Your subscription includes technician dispatch at no additional charge. A real person comes to you and fixes the issue.